Live — testing with partner hotels

Your hotel's
operational
brain.

ReceptionHub connects every department in real time — reception, housekeeping, maintenance, restaurant, and more — all in one platform, across web and mobile, in 7 languages.

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20+Modules
7Languages
AIVoice Tasks
#1AI in class
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Live Platform This is what your team sees — every single shift
app.receptionhub.com — Notes & Tasks · Hotel Operations Dashboard
ReceptionHub — Notes and Tasks dashboard showing live hotel operations
25 Active Tasks
10 New Items
6 In Progress
3 Done Today
2 Urgent
4 Departments

Your hotel doesn't have an information problem.
It has an information location problem.

WhatsApp groups Sticky notes Excel sheets Verbal handovers Missed tasks
A Day in the Life — Before & After

Meet Amy & Josh

Two hotel receptionists who spent years managing daily chaos the old way. Then ReceptionHub changed everything.

👩 Amy — Senior Receptionist
"I used to start every shift reading 3 WhatsApp groups, a paper handover book, hoping nothing was missed. Now I open ReceptionHub — everything is right there."
Amy — Receptionist
Real people.
Real pain.
Real solution.

Amy and Josh represent thousands of hotel receptionists across Europe who finally have the tool they always needed.

👨 Josh — Front Desk Manager
"A guest asked about spa, a driver needed info, maintenance was waiting. I spoke one sentence into my phone. Three seconds — everything done. That's ReceptionHub."
Josh — Receptionist
Amy and Josh together

Built for real hotels,
by a real hotelier.

ReceptionHub was built by someone who spent 17 years at the front desk watching the same problems repeat every day — and refused to accept that no proper tool existed. Amy and Josh are not just characters — they represent every receptionist who deserved better tools and finally has them.

Platform Overview

See ReceptionHub in action

Watch how a real hotel team uses ReceptionHub to connect every department, eliminate missed handovers, and run daily operations without chaos.

AI Voice — World First

Speak it.
AI handles the rest.

As far as we know, ReceptionHub is the first hotel operations platform in the world with integrated AI voice task creation. Staff speak naturally — the AI understands, assigns, and notifies in under 3 seconds.

1

Tap the microphone on any device — desktop, tablet, or mobile.

2

Speak naturally in any of 7 languages — AI transcribes with OpenAI Whisper.

3

AI extracts everything — department, room, priority, date, time, guest name.

4

Task created and assigned. Right department notified instantly. Under 3 seconds.

Live example 1 — Maintenance

"Bathroom tap in room 305 is dripping, guest is asking when it will be fixed."

↓
Repair: Dripping tap — Room 305Created
🏨 Room 305
🔧 Maintenance Department
🔴 Priority: High (guest complaint)
⚡ Notified: Maintenance Team
⏱️ Created in: 2.4 seconds
Live example 2 — Restaurant

"Add restaurant reservation for Leonardo Di Caprio, 27th March at 8:30 PM, table for 2."

↓
Reservation — Leonardo Di CaprioAuto-created
🍽️ Restaurant — Table for 2
📅 27th March, 20:30
👤 Guest: Leonardo Di Caprio
⚡ Restaurant team notified
⏱️ Created in: 1.9 seconds
Live example 3 — Housekeeping

"Add 2 pillows in room 402 — guest requested."

↓
Housekeeping — Room 402Auto-created
🧹 Housekeeping Department
🛏️ Room 402 — Add 2 pillows
📱 Maid notified via mobile app
⏱️ Created in: 2.1 seconds
Platform Modules

20+ modules.
One platform.

Every department connected. In the logical order a hotel actually operates.

20+
01📋
Notes & Tasks
Main operational dashboard. Create tasks, set priorities, assign to departments, track completion in real time.
02📅
Calendar
Same tasks in a visual timeline. Track today, what's coming, and what must never be missed.
03⏰
Reminders
Time-based alerts for any staff member. Never miss a guest request or a deadline again.
04🛏️
Rooms
Monitor every room — maintenance issues, cleaning status, supplies, and notes per room.
05🧹
Housekeeping
Live view of every room — awaiting cleaning, in service, cleaned. Full coordination with front office.
06🔧
Maintenance
All repairs across the property. Track planned, in progress, and completed with full history.
07🍽️
Restaurant
Table bookings, group reservations, special requests — shared overview for all restaurant staff.
08🎪
Events
Organize weddings, conferences, meetings. Assign tasks, upload contracts and PDFs.
09🚐
Transport
Guest transfers with driver mobile access. Drivers notified instantly on their phones.
10💆
Wellness
Spa, massage, pool, sauna, gym appointments — clear schedule for efficient wellness management.
11🚗
Parking
Guest vehicle and parking spot management. The most common reception headache — fully solved.
12🔍
Lost & Found
Number, describe, and track every forgotten item. Always know exact status of every item.
13⭐
Compliments & Complaints
Track and resolve every piece of guest feedback. Nothing overlooked — everything actioned.
14👥
Staff
Full team overview — activity per member, status management, role-based access control.
15📆
Shifts
Visual shift management for all departments. Everyone stays informed about schedules.
16⏱️
Working Hours
Staff punch in and out from any device. Automatic daily and monthly worked hours calculations.
17💬
Chat
Instant messaging with department hashtags and direct tags. WhatsApp replaced permanently.
18📊
Reports
Generate exactly the data you need. How many repairs in Room 205 this year? A few clicks.
19💰
Finance
Managers follow selected financial activity clearly. Informed and in control at all times.
20🕰️
History
Nothing is ever truly lost. Full audit trail. Administrators restore any record at any time.
21🔑
Passwords
Secure departmental access code storage. No more sticky notes or shared passwords in chats.
How It Works

Up and running in minutes

Works alongside your existing PMS. ReceptionHub handles daily operations, team communication, and real-time coordination across all departments.

1

Connect your hotel

Add your property, set up departments, and invite your team. Works beside your existing PMS without replacing it.

2

Staff speak or type

Create tasks by voice or keyboard. AI routes everything to the right department automatically in seconds.

3

Everyone stays in sync

Real-time overview across all 20+ modules on web and mobile. Nothing missed. Nothing lost. Everything tracked.

Dalibor Doberšek — CEO
ReceptionHub
Dalibor Doberšek
CEO & Founder · ReceptionHub Platform

17+ years in hotel operations — reception, housekeeping, events, restaurant, transport, guest relations

Magisterium (MSc) in Tourism — academic understanding of hospitality industry structure

Designer, videographer, drone photographer — Droneception brand — all marketing produced independently

3 partner hotels currently testing the platform and providing structured operational feedback

Built solo — every module, every line of code, every design decision from real daily hotel experience

Built for Real Hotels, by a Real Hotelier

"For 17 years I managed hotel operations with WhatsApp, sticky notes, and spreadsheets. I knew exactly what was missing. So I built it."

ReceptionHub is not a tech product trying to enter hospitality. It is a hospitality solution built by someone who lived the problem daily — and refused to accept that no proper tool existed for independent hotels.

Your PMS tells you who is coming. ReceptionHub tells your team what needs to happen. It works alongside your PMS, focusing on daily tasks, staff communication, and real-time operational status across all departments.

Every module solves a real operational pain experienced personally over 17 years at the front desk. Amy and Josh are right — it really does change everything.

Dalibor Doberšek
CEO & Founder — ReceptionHub Platform
Available in 7 languages 🇬🇧 English 🇩🇪 German 🇮🇹 Italian 🇸🇮 Slovenian 🇭🇷 Croatian 🇫🇷 French 🇪🇸 Spanish
Pricing

Simple, transparent pricing

One price per property per month. AI voice and mobile apps included in every plan. No hidden fees.

Basic
EUR89/mo per property

Perfect for smaller hotels starting their digital operations journey.

  • Up to 10 users
  • Core 12 modules
  • AI Voice to Text
  • AI Smart Task Creation
  • Android + iOS mobile apps
  • Standard reports
  • Email support (48h)
  • 7 languages
Get Started
Most Popular
Pro
EUR179/mo per property

The complete operations platform for full-service independent hotels.

  • Up to 30 users
  • All 20+ modules
  • AI Voice to Text
  • AI Smart Task Creation
  • Android + iOS mobile apps
  • Advanced reports
  • Chat + email support (24h)
  • PMS read integration (CSV)
  • 7 languages
Get Started
Enterprise
EUR349/mo per property

For hotels requiring full PMS integration and dedicated support.

  • Unlimited users
  • All 20+ modules + priority
  • AI Voice to Text
  • AI Smart Task Creation
  • Android + iOS mobile apps
  • Custom reports + export
  • Dedicated account manager
  • Full two-way PMS integration
  • Finance module
  • Full onboarding + training
Get Started

Annual billing saves 15%. All plans include a 30-day free trial. No credit card required to start.

FAQ

Everything you need to know

Common questions from hotel GMs and operations managers before they start.

ReceptionHub is a hotel operations management platform. It handles daily tasks, staff communication, departmental coordination, and real-time operational overview. It is NOT a PMS — it does not handle check-ins, check-outs, billing, or room rates. It works alongside your existing PMS, filling the gap that every PMS leaves: internal operations.
The AI voice feature lets any staff member tap a microphone and speak a task naturally in any language. OpenAI Whisper transcribes the speech and GPT extracts department, room, priority, date, time, and guest name automatically. A structured task is created and assigned in under 3 seconds. As far as we know, the first hotel operations platform with this capability.
No. ReceptionHub works alongside your existing PMS. Your PMS tells you who is coming — ReceptionHub tells your team what needs to happen. They serve completely different purposes and complement each other perfectly.
Yes — native Android and iOS apps are included in every plan at no extra cost. Housekeeping staff mark rooms clean on their phones. Maintenance teams update repairs from anywhere. Transport drivers see transfers instantly. The AI voice feature works on mobile too.
Reception has a live view of every room — awaiting cleaning, currently being cleaned, cleaned and inspected. Housekeeping staff update from their phones. When a room is ready, reception is notified instantly. No phone calls, no radio, no walking to the front desk.
When reception adds a transfer request, the driver receives an instant notification on their phone via the mobile app. They see the guest name, pickup time, and destination. The driver marks the transfer complete when done, and reception is updated in real time.
ReceptionHub is available in 7 languages: English, German, Italian, Slovenian, Croatian, French, and Spanish. The AI voice feature works in all 7 languages — staff speak tasks in their native language and the AI understands correctly.
Receptionists have multi-department access. Maintenance staff only see the maintenance module. Managers have full administrative access to all data. This prevents staff from seeing irrelevant information and keeps management data private.
Yes. ReceptionHub never permanently deletes information by default. The History module gives managers a complete audit trail of every action. Administrators can restore records at any time. Nothing is truly lost.
Staff punch in and out directly from the app on any device. The system calculates daily and monthly worked hours automatically. Managers see a full working time calendar per employee with shift types and monthly totals.
Notes is the operational task hub — structured tasks with priorities, assignments, statuses, and department routing. Chat is for instant messaging using department hashtags or direct messages. Both are logged and searchable, unlike WhatsApp.
Basic and Pro plans offer self-service and guided onboarding — most hotels are operational the same day. Enterprise includes full in-person training for all departments. The 30-day free trial includes full access so your team can test everything first.
What Hotels Say

Trusted by hotel teams
across Europe

Real feedback from hotel GMs and operations managers currently using ReceptionHub.

★★★★★

"Replace this text with your testimonial. Tell us how ReceptionHub changed daily operations at your hotel — what problem it solved and what your team thinks."

👤
Your Name Here
General Manager
Hotel Name · City, Country
★★★★★

"Replace this text with your testimonial. Tell us how ReceptionHub changed daily operations at your hotel — what problem it solved and what your team thinks."

👤
Your Name Here
Front Desk Manager
Hotel Name · City, Country
★★★★★

"Replace this text with your testimonial. Tell us how ReceptionHub changed daily operations at your hotel — what problem it solved and what your team thinks."

👤
Your Name Here
Operations Manager
Hotel Name · City, Country

↑ Replace names, photos, roles, and quotes above with your real hotel partners once reviews are collected.

Get in Touch

Book a free demo.
No commitment.

See ReceptionHub working live in a real hotel scenario. The demo takes 20 minutes and shows the AI voice feature, all 20+ modules, and how fast your team can get started.

✉️
📍
Based in
Slovenia, Europe — serving hotels across the EU
⏱️
Response time
We reply within 24 hours on working days
🎁
Free trial
30 days full access — no credit card required
Amy and Josh

"We promise — the demo will change how you think about hotel operations. 20 minutes is all it takes."
— Amy & Josh

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